Client Rights & Requests
At Texas Community Counseling, we are committed to transparency, client rights, and ethical care. Below you will find information on how to access your records, contact our licensing board, and file a complaint if needed.
Request Your Health Records
You have the right to access your health records.
To request your records:
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Submit a written request to Texas Community Counseling
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Include your full name, date of birth, and contact information
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Specify whether you would like:
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A full copy of your record, or
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A summary
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📩 Send your request to:
info@texascommunitycounseling.org
OR
300 W. Nelson St.
Bowie, TX 76230
⏱️ We will respond within 30 days of receiving your request.
💲 A reasonable, cost-based fee may apply for copies.
Understanding Terms & Conditions
Contact the Texas Behavioral Health Executive Council (BHEC)
If you have questions about licensing or your provider, you may contact the Texas Behavioral Health Executive Council:
File a Consumer Complaint
If you would like to file a complaint, you may do so through the Texas Attorney General’s Office:
🔗 https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint