Privacy Policy

A legal disclaimer

Effective Date: 1.1.2025
Revised: 6.30.2025

Texas Community Counseling is committed to protecting your privacy and maintaining the confidentiality of your information. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or communicate with us via phone, email, or text message (SMS).

Our website is hosted on the Wix.com platform. Wix provides us with the online platform that allows us to offer our services and programs to you. Your data may be stored through Wix’s data storage, databases, and general applications. Wix stores this information on secure servers protected by firewalls.

All direct payment gateways offered by Wix and used by our organization adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council—a collaborative effort by brands like Visa, MasterCard, American Express, and Discover. These standards help ensure secure handling of credit card information by our site and its service providers.

We receive, collect, and store any information you enter on our website. This may include your name, email address, phone number, mailing address, and communication preferences. If you make a payment or donation through our site, we may collect billing information and transaction history. Payment processing is handled by secure third-party providers; credit or debit card data is not stored by us directly.

In addition to personal information, we also collect technical data such as the Internet Protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, and device identifiers. We may use analytics tools to track session data, including page response times, visit duration, and navigation behavior, to help us improve website functionality and user experience.

We collect this information to provide and improve our services, schedule and confirm appointments, follow up on care, respond to inquiries, and communicate updates related to counseling services, educational programs, and organizational events. We also use this information to ensure we are meeting applicable legal, regulatory, and funding requirements.

SMS Communications

By providing your mobile number, you consent to receive informational text messages from Texas Community Counseling related to appointments, reminders, counselor communication, and important program updates. Message frequency may vary, with up to 5 messages per week depending on your interaction with our services. Standard message and data rates may apply.

You may opt out at any time by replying STOP, after which you will receive no further text messages unless you opt back in. For assistance, reply HELP or contact us at 1-855-239-2837 or info@texascommunitycounseling.org
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Mobile information will not be shared with third parties for marketing or promotional purposes under any circumstances.

Your information may be stored through secure third-party platforms that support our website, scheduling, communication, or payment systems. These providers use encryption, secure networks, and industry-standard practices to safeguard your data.

Data Sharing

Customer data is not shared with 3rd parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Terms and Conditions
You will receive informational messages only, such as appointment reminders and service updates.

Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Texas Community Counseling, from 1-855-239-2837 regarding informational. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 1-855-239-2837 or info@texascommunitycounseling.org. Mobile opt-in information is never shared with third parties.

Internal Safeguards

Texas Community Counseling employs strict data access controls, mandatory staff privacy training, endpoint encryption, and periodic security audits to prevent unauthorized access or disclosure. Access to your information is granted only to personnel who require it to provide or support services, and all access is logged and monitored.

Your Rights

You have the right to request access to your personal information, correct inaccuracies, request deletion (where applicable), or withdraw consent to specific communications. To make a request or raise a concern about your data, or if you have questions about your consent to receive SMS messages from Texas Community Counseling, please contact us at info@texascommunitycounseling.org or 1-855-239-2837. You may also write to us at 300 W. Nelson St., Bowie, TX 76230. You may also write to us at:

Texas Community Counseling
300 W. Nelson St.
Bowie, TX 76230

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in laws, platform use, or internal practices. Revisions take effect upon posting to this website. We encourage you to review this policy regularly to stay informed about how we protect your information.