Texas Community Counseling Client Feedback Survey

We’re always working to improve your experience. This brief survey takes about 2 minutes to complete and helps us understand what we’re doing well and how we can better support you. Your feedback is anonymous, appreciated, and directly supports our mission to provide quality, accessible mental health care.

Are satisfied with the services provided by Texas Community Counseling?

Yes

Select the option that best reflects your experience for each statement.

I feel welcomed and respected when I come to this counseling center.

The intake and scheduling process was simple and efficient.

I feel the environment is safe, clean, and comfortable.

My counselor listens to me and understands my concerns.

I feel heard, respected, and supported by my counselor.

I feel comfortable being honest during sessions.

I’ve noticed positive changes in my mental/emotional health since beginning counseling.

It is easy for me to get appointments when I need them.

I know who to contact if I need to reschedule or have questions.

If these services were not available for free or at a reduced rate, would you have been able to get the counseling you needed?

Yes

Maybe/Not Sure

Is there anything else you would like to share about your experience?